Frequently asked questions
Find answers here to the most frequently asked questions about personalising and ordering.
How do I submit my personal text?
For products that can be personalised, you'll find the ‘Personal text’ field right on the product page, next to the order button. Fill it in before you add the product to your cart. I'll then add it carefully to your order.
Can every product be personalised?
Not every product can be personalised. Can you see the ‘Personal text’ field next to the order button on the product page? Then you can personalise that product. If the field isn't there, personalisation unfortunately isn't possible for that product.
Can I still change my order after placing it?
Get in touch with me as soon as possible via the contact page, and we'll see together whether a change is still possible.
I have a question about my order or product
Feel free to get in touch with me via the contact page. I'm happy to help.